SaaS documentation aligned with the product
Terms, a DPA, privacy information and data-migration arrangements prepared ahead of a SaaS product’s planned launch.
Business outcome: The product’s legal framework is prepared for its planned launch and further development. Addressing data migration and changes in Data Act requirements reduces the risk of costly changes to the service model after launch.
Scope of work
We worked on the legal framework for a SaaS product, including its Terms of Service, Data Processing Agreement and Privacy Policy. The work started with data flows, the parties' roles and how customers would use the service. It also covered subprocessors, billing and customer eligibility.
We combined the documentation work with a review of implementation assumptions, identifying parts of the customer journey that needed to reflect the agreed legal terms.
The scope also covered provider switching and data migration under the Data Act, including preparation for further changes to switching charges. The product has not yet launched; the work prepared its legal framework for launch and further development.