SaaS lawyer for platforms and subscription products
Maciej Lis, a Polish attorney-at-law and digital product co-founder, leads our support for SaaS businesses, platforms and subscription teams. We help launch paid services, develop billing arrangements and negotiate enterprise contracts, matching legal work to the product stage and budget. Advice covers Polish law and applicable EU rules.
Terms, a DPA, privacy information and data-migration arrangements prepared ahead of a SaaS product’s planned launch.
Business outcome: The product’s legal framework is prepared for its planned launch and further development. Addressing data migration and changes in Data Act requirements reduces the risk of costly changes to the service model after launch.
PRODUCT AND SALES
Legal support across your SaaS business
Contracts, subscriptions, data arrangements and product rights need to reflect the same service.
01
Contracts and customer terms
SaaS, platform and online-service terms
B2B SaaS agreements, order forms and enterprise terms
Consumer models and digital-service requirements
Accounts, user roles, acceptance and permitted use
APIs, integrations and external-service dependencies
02
Subscriptions and liability
Billing periods, renewals and payments
Changes to plans, pricing and features
Termination, account suspension, data export and deletion
SLAs, availability, support and maintenance
Complaints, liability caps and service credits
03
Data, IP and enterprise requirements
DPAs, GDPR, subprocessors, vendors, transfers and retention
Security requirements and questionnaires
Software rights, licensing and third-party components
AI features, input data and responsibility for outputs
Preparation for enterprise procurement and due diligence
When the product needs new arrangements
A new plan, customer segment or integration can require changes to both the product and its terms.
01
Before launching paid sales
Agree the contracting model, customer terms, subscription rules, DPA and immediate risks before each customer receives a different set of promises.
02
When changing the business model or pricing
New packages, usage-based billing, trials and price increases need a consistent approach across product, communication and documents.
03
Before entering the consumer market
Selling to consumers, and certain sole traders with consumer-like rights under Polish law, brings additional information, complaint and digital-service obligations.
04
When an enterprise customer arrives
Procurement commonly reviews liability, SLAs, data, security, audits, exit arrangements and the right to use the product.
05
When adding AI or an integration
Establish what data reaches external services, who is responsible for outputs and what needs to change in the terms and documentation.
06
Before investment or due diligence
An investor may ask for evidence of software rights, team agreements, customer terms, DPAs and consistency between the documents and operations.
The product changes while the terms, subscriptions and liability lag behind
01
Your terms describe a simpler product
An API, AI feature, integration, new plan or user group has arrived, but the documents still assume a single model and a narrow service.
02
Billing and price changes lack clear rules
It is unclear when plans or prices can change, how customers are notified, what happens to the billing period and when they can terminate.
03
The DPA does not reflect the data flow
Subprocessors, transfers, logs, support and integrations are covered only partly, while an enterprise customer expects a clear allocation of responsibilities.
04
The SLA promises more than the product can deliver
Availability, response times and remedies leave out maintenance, external infrastructure, scheduled downtime and the way uptime is measured.
Products we support
B2B SaaS
You sell access to an application and need clear terms for accounts, billing, SLAs, liability, data and termination.
Platforms and marketplaces
You connect user groups, content, payments or integrations and need to define roles, use rules, moderation and complaints.
Consumer subscription products
Your model involves consumers, trials, automatic renewal, price changes and withdrawal rights.
Startups preparing for enterprise sales
The product works, but the customer asks about a DPA, security, subprocessors, SLAs, software rights and an exit process.
What the legal work helps you achieve
We scope the work around your next goal: launching sales, changing billing or signing a larger contract.
Start selling without overbuilding the legal work
We first address what is needed for a paid service to launch. Later features are handled in stages so legal spending does not displace the product budget.
Reduce disputes over payment
Define when billing starts, how plans renew or change and when access ends, reducing grounds for disputed charges and repeated manual support work.
Move enterprise deals through procurement
Prepare the terms and answers needed for supplier review so missing DPAs, IP arrangements or SLA rules do not hold up the sale.
Keep iterating without rewriting everything
Connect changes to plans, payments and features with updates to the terms. The aim is to develop sales without rebuilding the whole document package at each product change.
Before we start
What scope do we start with?
Your next sales step and the features you are actually launching. We review the purchase flow, payment model, data and first customers’ requirements, then scope the documents and operational changes. Later stages can follow product development.
What affects the fee?
The B2B or consumer model, purchase flows, plans, data, integrations and existing documents. The scope also depends on whether we draft your terms, negotiate an enterprise customer’s template or review the product implementation. We agree scope and billing before starting.
What should I send first?
A product link or demo, a short description of customers and pricing, your next goal and any existing contracts or terms. For data or enterprise matters, a vendor list, DPA and customer questions or draft are useful. You do not need a complete package to get in touch.
Legal advice grounded in product and business decisions
Maciej Lis is a Polish attorney-at-law and Data Protection Officer. He is also a co-founder and Product Owner of IMMONA Game, with Tech & Operations responsibilities. He combines work on his own product’s roadmap, contracts and IP with legal support for technology businesses. His experience includes VC discussions on behalf of startups and due diligence for an equity buyer.
Lis.Legal is based in Szczecin. We work remotely with technology businesses across Poland and international teams on matters involving Polish law and applicable EU rules. In-person meetings are available by appointment.
Building a SaaS product or preparing to sell to larger customers?
Describe the product, sales model and next decision. In an introductory conversation, we will identify the documents and risks that need attention at the current stage.
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